complete D2C services
Manufacturing, stocks, parcels, shipping, customer service, online stores, digital marketing, sales. We handle all this.
d2c strategy. We deliver the products to your fans. True. But above all, we offer them a unique and easy experience on your official store. Our technology collects their visit data in real time. We can adjust your digital marketing strategies and respond quickly to their expectations. This combination of merch know-how and data intelligence makes all the difference. (See our featured stores)
fulfillment. Your merchandise is in good hands. The packages are carefully prepared and personalized: bundles, autographs, etc. We manage their storage and shipping throughout Europe and all around the world. Our logistics team works closely with our customer service to manage fan requests with the greatest reactivity.
products. Our manufacturing team is specialized in promotional communication and musical artists merchandising. We know how to identify trends and design original promotional products, collector editions, CDs, vinyls in line with your identity.
on demand. We manufacture your products on demand or pre-orders (DTG / Direct-To-Garment). Fans love them. Plus, you don’t pay in advance and reduce risks of unsold products. Benefits are guaranteed.
customer help. We take care of your fans. We process tens of thousands of tickets yearly. With a 95/100 satisfaction score, we provide customer assistance through our online help centre: FAQs, contact forms, order tracking, returns management. We also offer help through social media and e-mail.
data. Reporting-friendly, our technology is designed to make project management easier. It allows you to analyze data (audience, sales) and to consolidate them with your software (SAP, finance and CRM). We use this data intelligence to help you optimize your sales strategies and retargeting campaigns on social media (Youtube tags, Social Ads, etc.) and by e-mail. Reporting charts on request (GFK).